“Everyone is replaceable”

I had a Mentor that taught me that every person is important in the world. He educated those that would listen by using parables that would be familiar to the students, that they might grasp more complex concepts. Throughout our lives, we gain knowledge from our mentors, whether they are direct or indirect lessons. Their examples leave a lasting impression in our minds and help shape the person we choose to become.

Now, I have been in sales for many years. Most of my sales experience comes from trial and error. When I was eight years old, I got involved with a sales club, which allowed me to “run my own business.” I managed my own schedule, managed all monies, kept a sales log, created a client database, created sales zones, and kept record of zone rotations. I did this all the way through my second year of high school. I made two dollars per item I sold, and I was able to save money for items that I wanted that my parents were unable to provide for me. In high school, I was highest earner for candy sales for my tennis team, simply because I knew how to get results with a minimal amount of effort. The “work smarter, not harder,” concept was in effect. I learned that doing the simple things: smiling, making eye contact, being genuine, exuding confidence, etc., will make all the difference in a sale.

We can also learn under those, who may or may not teach, correct principles. I believe we have the choice to take the best of what they offer, and leave the rest on the table. I have attended sales training seminars as an adult, and they continue to press the importance of those before mentioned key elements. You also have to know what you’re trying to sell. The reason I bring up my experience in sales is because I once had a mentor that said to our group, “Everyone is replaceable.” We all nodded our heads in agreement, but even as I did so, I began to consider what he was really saying. Yes, I agree that in the corporate world, where companies are huge and have hundreds of guys that can all do the same thing, they can be replaced. My mentor was a small business owner, and in order for him to keep his business running well and thriving with new clientele, he had to sell himself. He was a teacher, mentor, and role model for children, teenagers, and adults alike. What made his business special…was his special ability to teach a class in a style that was all his own. Those that participated or watched his class, could feed off his energy and be excited, and leave wanting more. When he decided that he wanted to expand, he trained any Dick, or Harry, or Chimp to try and take his place. There were a few of us that believed in the betterment of the program, and that you could take a simple hobby, and turn it into something exceptional that you could share with others. When a business is built upon one specific person and not one person who has been trained, or possesses the skills or traits to follow in the same footsteps, it can only lead where his business ran…into the ground.

How could he say, “everyone is replaceable?” It doesn’t make sense to me. Each person possesses unique skills, and talents. If you have a staff that is not well rounded, or functioning as one unit, you cannot expect positive results. What he left behind, was a legacy. A legacy that began when we were all sold on the roots of what was already believed in so deeply. Honor. Respect. Perseverance. Integrity. I believe he missed some very important lessons during his experience as a teacher, mentor, and businessman. In a small family owned business, I would think each person is important to making the business run well, especially, one that is based on the appeal of one specific person. If he had built his business selling the program, rather than just himself, there could have been a more realistic expectation from his staff when he up and left without letting his people know. Everyone is replaceable??? Give me a break. Not everything in this world has to be so cold hearted, and “it’s business, baby, only business!”

ej